using the website, you consent to the collection and use by us of any personal
and other information you provide whilst using the website in accordance our
What information do we collect?
The types of personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. For example, when you wish to purchase a product from this website we may collect details such as your name, address, delivery address, telephone numbers, gender and other information relevant to your purchase.
As we are required by law
to obtain your consent to the collection of "sensitive information",
we will assume that you have given consent to the collection of all information
you have provided to us for use in accordance with this Statement, unless you
tell us otherwise.
Third Party e-Commerce solutions provider
Our shopping cart is hosted
by our e-commerce solutions provider. They host our ordering system, and
collect your billing information directly from you for the purpose of
processing your order. This company does not use this information for any other
How We Collect Information
We may collect personal
information about you when you visit our website, when you deal with us over
the telephone, send us correspondence (whether by letter, fax or email), or
when you have contact with us in person. We will not collect any personal
information without your consent. We consider that your consent is granted when
you complete the fields necessary to facilitate a transaction through this
How We Use Your Personal Information
We generally collect your personal information for the following purposes:
To facilitate your access to our website, products and services
To fulfil orders and to process e-commerce transactions
To deliver products you have ordered from us
To conduct marketing activities
To provide you with information about our products and services
To seek your opinion on our products, services, marketing and website.
To send you newsletters
Some of the personal information we collect is essential for us to be able to accurately identify who is using the service. Other types of personal information we collect help us to develop a profile of who is using our service and what their interests are. This assists us in offering products to suit the needs of the users of this website.
Disclosure of Personal Information to Third Parties
We may disclose your personal information to third parties for the purpose of which the information was collected, or for related purposes. For example, to complete a transaction on your behalf or provide you with a product that you purchased. We engage third party contractors to perform services for us which involve the contractor handling personal information we hold. For example, we currently engage third party contractors to:
Deliver products purchased from this website
Provide electronic funds transfer services, credit card account processing and related services
In these situations, the
third party contractor is strictly prohibited from using any personal
information about you outside of the specific purpose for which we have
In certain situations, Harrington HEALTH may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We may also disclose your personal information to various law enforcement agencies and governments around the world for security, to comply with a subpoena or other legal process, customs and immigration purposes. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate any suspected unlawful activity.
If Harrington HEALTH is involved in a merger, acquisition, or sale of
all or a portion of its assets, you will be notified via email and/or a
prominent notice on our Web site of any change in ownership or uses of your
personal information, as well as any choices you may have regarding your
Access & correction of information about you
We will, on request, provide you with access to the information we hold about you, unless there is an exception which applies under the National Privacy Principles, including for the purposes of correcting or updating that information. We may recover from you our reasonable cost of supplying you with access to this information. Your request to provide access to this information will be dealt with within in a reasonable time. If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the National Privacy Principles.
Keeping your personal information up to date
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it. If the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.
Updating/Accessing/Amending/Correcting Personal Information
Harrington HEALTH will provide you with information about whether we
hold any of your personal information. If your personal information changes, or
if you no longer desire our service, you may delete, correct, or update it by
accessing our member information page, by emailing our Customer Support at
firstname.lastname@example.org, or by contacting us by telephone or postal mail
at the contact information listed below. We will respond to your request within
a reasonable timeframe.
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by filling in the Unsubscribe Form, contacting us at email@example.com or clicking an unsubscribe link that is included in each email.
As is true of most web
sites, we gather certain information automatically and store it in log files.
This information may include internet protocol (IP) addresses, browser type,
internet service provider (ISP), referring/exit pages, operating system,
date/time stamp, and/or clickstream data. We do not link this automatically
collected data to other information we collect about you.
Security of Your Personal Information
We will securely hold your personal information and we will not trade, rent or sell it.
We will take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
The security of your personal information is important to us. When you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org
We take all necessary measures to ensure the security of hard-copy information.
Once your transaction is finalised, both the electronic and hard-copy information are securely archived. After a period of 7 years, both the electronic and hard-copy information will be destroyed.
If you wish to cancel your
account or request that we no longer use your information to provide you
services, contact us at email@example.com. We will retain your information for as long as your account is active
or as needed to provide you services. We will retain and use your information
as necessary to comply with our legal obligations, resolve disputes, and
enforce our agreements.
Resolving Your Concerns
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is collected or used please forward your request, complaint or query to the address below. We will respond to your query or complaint as soon as possible.
Post: The Privacy Officer, Harrington HEALTH
PO Box 388 Seaforth, NSW 2092. Australia.
If we make any material changes, we will notify you by means of a notice on this Site prior to the change becoming effective.
Address:Level 2, 111 Harrington St. Sydney 2000
Tel: +61 448 887 880